HOW DO I TRACK MY ORDER?
Tracking will be sent to the email you used on your order once the item has been processed and shipped from our warehouse. You will have tracking availability from that point until it arrives. 
If you do not see or cannot find your tracking code please contact us as support@staix.co

HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Typically your order will arrive 3-5 business days once processed. Some items are made on demand and can take 7-10 business days for processing and Shipment. Please refer to the specific product page, if any product has a processing timeframe it will be mentioned.

HOW DO I SETUP MY RETURN? 
Please visit the Return Portal HERE and follow the instructions. We also have our full Return Policy page for more details.

HOW DO I SETUP AN EXCHANGE?
With our returns process we inspect every item before taking any actions, therefore we do not offer exchanges only returns and store credit. If there is another item you would like once we credit the refund you can. 

HOW DO I KNOW MY SIZE?
Each product will have a size description attached. If you do not see the size chart please refer to our HERE for the general Size Guide. 

Some products may have unique sizing guides on the page which will be listed.
*As with any company who is producing clothing at scale, sizes may vary slightly due to demand, unique product styles, or us as company testing product materials. This is all in the hopes that we can make the best products on the planet for you.